No written reference to jewelry merchandise or diamonds or related words should appear on parcel because it will increase the risk of theft and loss. Customers are highly recommended to insure the returned package. Include all original packaging and gift box if it is for a refund. Email us at for a Return Authorization Number. It is necessary to follow ’s return procedure outlined below if a customer decides to return a product or the return will not be accepted and the returned item will be rejected and shipped back to the customer: Additional Shipping and handling are to be incurred too. The exact cost may vary, depending on the scope of re-sizing and the complexity of the different models.
Resizing of all the rings purchased from are possible and a charge will be applied. Once and it is accepted, your refund will be processed in just a few business days. When we receive your returned item, it will be reviewed by our Quality Assurance department.
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If there are any free gifts with the purchase, they must be returned with the products which are to be refunded too. The restocking fee for refund or exchange is 25% of the purchased price of the item(s) and shipping, order administration and handling fees are non-refundable, if applicable. If for any reason you are not satisfied with the quality of the jewelry, you can return any non-engraved, unworn item(s) in its original condition and packaging within 14 days from the date of receipt for a refund or an exchange. Our 14 Days Return Policy gives you abundant time to consider your purchase. We want you to be absolutely satisfied with your purchased jewelry however, if you are not completely satisfied with your purchase, you may return the item for either a refund, resizing or exchange within 14 days from the date of receipt of the goods.
We are proud to offer the quality that surpasses customers’ expectations. All finished products have undergone very straight and detailed quality check. 14 Days Returns Policy for Refund, Exchanges and ResizingĪll our products are all finely crafted and produced with extreme care.
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